Login Failed - Your attempt to log into SunSystems failed because you are currently running active sessions from another computer

Created by Faiza Khan, Modified on Fri, 10 Feb, 2023 at 1:27 PM by Faiza Khan

Problem:

Login Failed - Your attempt to log into SunSystems failed because you are currently running active sessions from another computer 

Solution:

a. Recheck and close SUN in case the user is signing in on the other computer with the same SUN user ID. 

b. Click Yes for confirming that no other session is used. 

c. If the user still cannot log in to SUN, contact support to clear the stuck session

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